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reset samsung S6 when vodacom protect was blocked

in Samsung Galaxy S6
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Good day
i went onto Samsung S6 egde
Its says contact that email adres
but that isnt the right email adres that i registered,is my account been hacked or what
How do i wipe my phone or reset phone

1 Answer

by (Genius) (21.7m points)
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Best answer

Hello.

  1. Go Settings.
  2. Tap Backup & reset and then Reset device.
  3. Tap Erase everything

If you cant access the phone's settings then follow the instructions below.

  1. Turn off your Galaxy S6
  2. Press and hold together the Volume Up + Home + Power button.
  3. Release all buttons when you see Samsung logo.
  4. Then select  "wipe data / factory reset" using Volume buttons to navigate and Power button to confirm.
  5. Choose "Yes -- delete all user data".
  6. Select "reboot system now". when reset is complete.

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