Welcome SA Tech Help.
I have an AG Ultra, and my phone only gives me factory mode with options of testing the device only.

I cannot use the power or start button to reboot the device as the option below after doing a system test. (test report screen)

Please advise on how to fix this problem in order to use my phone as normal?

1 Answer

by (Genius) (21.7m points)
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Hello. You need reload the phone's firmware' see instructions here http://www.satechhelp.co.za/14179/Flash-Stock-Rom-Firmware-Ag-Chrome-Ultra. NOTE: You must have access to a computer with internet.

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