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How to Download

in Mobicel Vivo
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Hi my mobicel vivo doesn't install or download any app even updating please help

1 Answer

by (Genius) (21.7m points)
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Best answer

Hello. If you are using Google play store

  1. Turn your device off.
  2. Remove for few seconds. 
  3. Turn on your phone.
  4. Make sure date and time is up to date
  5. Open the Play Store app and try downloading/updating again

If that does not help

  1. Open your device's main Settings app.
  2. Touch Apps or Application manager (depending on your device, this may be different).
  3. Touch Google Play Store > Clear cache > Clear data.
  4. Touch the back button.
  5. Scroll to "ALL" apps.
  6. Select Downloads or Download Manager > Clear cache > Clear data.

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