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by (Genius) (21.5m points)
Hi. So you mean that your computer does not detect your phone when connected via a USB cable?

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by (Genius) (21.5m points)
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Please follow the below steps to try and flash/download the ZTE BLADE G LUX's firmware or ROM.

  1. First download and extract the: SP Flash Tool
  2. Also download and extract the ZTE BLADE G LUX's firmware or ROM from [ROM Download]. 
  3. Install the MediaTek Preloader USB VCOM drivers as per the tutorial here
  4. Launch the SP Tool from the extracted folder
  5. Click 'Scatter-Loading' > browse to and locate the scatter .txt file from your extracted firmware or ROM files > click Open
  6. Make sure 'Preloader and UserData' are unticked (not checked).
  7. With the ZTE BLADE G LUX turned off and disconnected, click on the Download/Start button
  8. Connect the ZTE BLADE G LUX to the computer via a compatible USB so computer can detect and connect to its system

The flashing process should then start with progress bars and you should get a green cycle with a white tick and the text 'Download OK' when the flashing is completed. At which stage you can safely disconnect the your ZTZTE BLADE G LUX device and power it on for a re-setup.

 NOTE: We can flash the device for you remotely (over the internet) for R100 If you are not comfortable flashing the device yourself. Read more here

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