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by (Genius) (10.4m points)
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Hi. You need to have your AG Chrome Ultra's software reloaded to clear the lost or forgotten Privacy Protection Password. You will need to have access to a computer. Otherwise, you can either take it to your local phone repairs shop or contact us. We are happy to assist further should need be. Aside from this method, you will sadly need special equipment, the purchase of which is not so cost effective for non-commercial use :(

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