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Phone freezes and charging

in Mobicel Shift
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Hi I have the mobicel shift and whenever I put the charger in then the volume of the phone goes higher but now it totally stopped charging and the phone also shows that the system stop working

1 Answer

by (Genius) (21.6m points)
0 votes

Hello. Sounds like hardware related issues' Visit your retailer to claim your warranty or call Mobicel help center at 011 541 3300 or email enquiry@mobicell.co.za. Hardware servicing is required on your phone. 

You can try the following for so long:

  1. Hard reset, http://www.satechhelp.co.za/4971/Common-Hard-Reset-Steps-Android-Powered-Devices
  2. Reload the main software, visit http://www.satechhelp.co.za/22807/Reload-Software-Mobicel-Shift for instructions

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