Unlocking network for your phone is not free, you need a unique unlock code, apply for this code on this link: http://www.unlox.co.uk/how-to-unlock-alcatel-ot-4016x.asp, they promise to send the unlock code and unlocking instructions to your email address within 5 minutes. You will be charged Only £2.99 which is equal to R57.63. Make sure you give the correct IMEI number' IMEI number is a 15 digits numbers, usually unique, to identify 3GPP (i.e., GSM, UMTS and LTE) and iDEN mobile phones, as well as some satellite phones, this number is located behind the battery on a white sticker, this white sticker is pasted on the phone not the battery. If the sticker is not longer visible then you will have to dial *#06# using the very same phone you need help with.
Please kindly comment below if you need further assistance.