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How can I scan documents with empty catridges? I get error message 1401 and reset button does not work. Also clicking scan on computer software returns error 21, 140, 1

1 Answer

by (Expert) (48.2k points)
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You cannot do anything on a canon printer if you don't have ink. I know that scanning does not use ink but a canon printer will not allow you to do anything until you replace the empty cartridge.

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