like dislike
in Canon PIXMA by
I have a Canon Prixma MX474 printer, it is giving me a 5B02 error code, i have downloaded the service tool and tried to reset the counter but then it gives an error 006 on the service tool.  Waht can i do as i need to do invoicing.

1 Answer

like dislike
by Master (690,400 points)
this means Ink absorber is full, then if you get error 006 on service tool it means you failed to enter service mode.

1. power off printer

2. press and hold the Cancel (RED) button

3. Press power button 5 times without releasing cancel

4. now you should be in service mode

5. click reset on the tool and you are done

Related questions

like dislike
1 answer 64 views
asked May 17, 2017 in Canon PIXMA by Sibusiso hongana
like dislike
1 answer 1,105 views
1 like dislike
1 answer 474 views
1 like dislike
1 answer 9 views
asked 4 days ago in Canon PIXMA by anonymous

12,511 questions

11,600 answers


8,410 users

SA Tech Help Q2A, where you can ask any question and receive answers from other members of the community'. SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more. All is completely free of charge.