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reset a android

in Other "please specify"
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by (Contributor) (3.1k points)
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Depending if you have access to the phone or not, or what version of android you are running.  You can either go to the Settings > backup & reset > Reset Phone,  or you can switch off the device and hold down volume + home button and then power button for 8-10 seconds. Factory mode will pop up and you have to select (using the volume buttons to scroll and power button to select) wipe data/factory reset and select Yes!  

Let me know what device you are using and what version of android if you know.

Good luck

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