Hello
What type of device you are using.
To get up and running with Skype, you'll need a few basic things, like an internet connection (broadband is best); speakers and a microphone (mobile phones and most computers have these built in); a camera to make video calls (again, mobile phones and most computers have these); and of course, the Skype application on the device of your choice.
The system requirements for running Skype on different operating systems are described below. Please make sure that your system meets these requirements, that your operating system is up to date, and that you have the most recent hardware drivers from the manufacturer installed before downloading the latest version of Skype.
https://support.skype.com/en/faq/FA10328/what-are-the-system-requirements-for-skype
