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WHY THE PHONE DOES NOT READ CONTACT ON WHATSAPP

in AG Mobile
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related to an answer for: Is this phone dual or single

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by (Genius) (10.4m points)
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The below is what Whatsapp has to say about cases where contacts are not showing up or the Whatsapp Messenger app.

If your friend does not appear in the Select contact list, we recommend checking the following:

  • Ensure that your friend is using WhatsApp Messenger.
  • Make sure that you have your friend's phone number in your phone's address book.
  • Make sure that you have the latest version of WhatsApp. You can download it here.
  • Make sure you have allowed WhatsApp to access your phone's contacts in your device security or permission settings.
  • In your Android phone book, make sure that all contact accounts (i.e. SIM, Google, Phone) are "visible" or "viewable".
  • In your Android phone book, ensure that all contact groups (i.e. Friends, Family) are "visible" or "viewable".
  • We recommend that you make your contacts "not visible" and then "visible" to force a refresh. After doing this, launch WhatsApp > image > Menu Button > Refresh.

Alternatively, you can choose to show all your contacts, not just the "visible" ones. To do this, go to Menu Button > Settings > Contacts > Show all contacts.

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