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Grant cancelation after card being lost too many time?

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Good day,  My brother who's is hard of hearing has lost his card  on the 03 Dec 2017, had then reported the incident at thokoza office and received a new sassa card, after which he had been told that the funds remaining in the card will be present the following week,sadly nothing was available and he waited till the 1st January for the next payment, of which had not come through. He then visited the office in thokoza where he was told to try and draw money from the easy pay point to which there was nothing available then he had to  get an affidavit from the police station and then go to Germiston head office  he was told that his card  has been canceled because he lost his grant too many times.?is this possible as he has not received an prior notification from sassa to say that his grant will be reviewed and canceled??, yours in waiting
related to an answer for: cancellation of sassa

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