I once contact AG concerning the same problem you have' Below is the answer from AG Mobile representative.
"Please note that this is not open for public if there is a problem on the phone regarding that we normally arrange for the phone to be collected and send to our workshop."
Regards,
Ntombi Mncube
AG Mobile Customer Support Agent
AG MOBILE Customer Care: | 0861 24 33 33 |
Head Office: | 011 684 2860 |
Address: | 2nd Floor, 23 Melrose Boulevard, |
| Melrose Arch |
| Melrose, Johannesburg |
| South Africa |
For more info please email: | webinfo@agmobileafrica.com. |