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Please follow the instructions on this  link https://www.satechhelp.co.za/4971/Common-hard-reset-steps-android-powered-devices kindly feedback us the results.
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ek het die foon xv-402 3weke terug gekoop en nog nie gebruik nie want hy wil nerens in gaan nie . nie goole playstore of my email nie wat moet ek doen help my asb die foon beteken op die oomblik vir my niks

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