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Umoya manje regected

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I'm trying to purchase airtime using umoya manje but it says "sorry we can not access your grant information please contact sassa"  what should i do because i've been using it for years till this month?

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by (Genius) (20.9m points)
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I think the Umoya manje service have been disturbed by the data transfer from CPC to South African Post Office (SAPO).

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