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Hello. Please follow the instructions below to hard reset your SV451

  1. Turn off your Volt SV451
  2. Press and hold both Volume up and the Power button until it turns on
  3. Release both buttons when you see the Boot Mode on your phone screen.
  4. To navigate the manu us Volume Up and press the Volume Down button to confirm.
  5. Choose Recovery Mode
  6. Scroll to 'Wipe data/ factory restore' (scroll with Volume Down)
  7. Confirm selection with the Power button
  8. Scroll to 'Yes---delete all user data'
  9. Again, confirm with the Power button
  10. Wait until you see Wiping complete
  11. Short press the Power button to 'Reboot now'.
by (Genius) (20.2m points)
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