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AG chrome selfie

in AG Mobile
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i can't access my Facebook,media,whatsapp,and emial every time i press my phone it say internal storage is full yet i have a SD card and i have removed it to see if it was the problem but still the same thing and when i go to the option free space nothing happens and its full of things i don't understand please help me use my phone again. How can i free my internal space??

1 Answer

by (Genius) (10.4m points)
0 votes

Hey Mbali, Sorry for the delayed reply. Go to each to each app and clear cache manually. There is an app called App Cache Cleaner but it will not install now since your phone's internally memory (where most apps are kept) is already full. To clear cache go to Settings > Apps > Downloaded > select the 1st app from the top > Clear cache (NOT Clear data). You can uninstall one or two apps you no longer use from the same list by selecting it > tap Uninstall > tap OK. Let us know should you still have issues.

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Hi, my name is Mpho and i have the same problem that Mbali had and the cache for the 2 apps that were open on my phone, already had a cleared cache and the option wasn't available to me; as it is greyed out. i have also freed space on the phone, and still the same issue, no updates are available as well, so in essence i might as well be using a Nokia 3310, please assist, i am extremely frustrated with this situation.
0
by (Genius) (10.4m points)
Hey Mpho, You may have to reset your phone and try and start all over. Then labour to root your AG Chrome Selfie as soon as you can following the reset. Reset is unde Settings > Backup & reset ... Let me know how all goes.

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