- Look for a pin hole on the right side above the power button of the Go-Explorer.
- Inside that pin hole there is a reset button.
- Get a blunt pin or paper clip or any other related object that can fit in that hole.
- Make sure its straightened out and place it into the hole to reach the reset button.
- Press the button for about 30 seconds or until the device restarts.
NOTE: This method will not delete any data stored in either the Go-Explorer's internal or external storage.