Welcome to SA Tech Help
I have forgot pattern the pattern lock of my Samsung Galaxy Grand Neo GT-I9060. Does any body know what I can do to regain access to my phone. I do no mind loosing data as I had no had it for very long.
in Samsung by

1 Answer

1 like 0 dislike
Best answer

Hi. You can hard or factory reset our Samsung Galxy Grand Neo in one of the following ways

Method 1

* If you screen is frozen or you could not turn no your phone, we advise you to perform a factory reset using the 'Recovery Mode'.
Note: Please note that performing this procedure will erase all customer data. 

  1. Turn the Galaxy Grand Neo off and then
  2. Hold the Volume up + Home + Power key at the same time. Once the Android recovery mode appears: 
  3. Scroll down with the Volume Down key and highlight: wipe data / factory reset and confirm with the power key.
  4. Scroll down with the Volume Down key and highlight: Yes---delete all user dats and confirm with the power key.
  5. Reboot by short pressing the power key when the wiping is completed

Method 2

Otherwise, for cases where you have access to your Galaxy Neo but wishes to reset it, follow the steps below.

  1. Tap Settings
  2. Tap General > Tap Backup and reset
  3. Tap Factory data reset
  4. Tap Reset device
  5. Delete all

 

by (Genius) (10.4m points)

Related questions

SA Tech Help Q2A, where you can ask any question and receive answers from other members of the community'. SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more. All is completely free of charge. ... Do also NOTE that this website is a third party not directly affiliated with any company for which we offer support. If you not satisfied with the provided answer to your question' please use the reply/comment button below the answer section to request further assistance' You might want to add more info to support your question if necessary.