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I have forgot pattern the pattern lock of my Samsung Galaxy Grand Neo GT-I9060. Does any body know what I can do to regain access to my phone. I do no mind loosing data as I had no had it for very long.

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by Genius (34,235,140 points)
 
Best answer

Hi. You can hard or factory reset our Samsung Galxy Grand Neo in one of the following ways

Method 1

* If you screen is frozen or you could not turn no your phone, we advise you to perform a factory reset using the 'Recovery Mode'.
Note: Please note that performing this procedure will erase all customer data. 

  1. Turn the Galaxy Grand Neo off and then
  2. Hold the Volume up + Home + Power key at the same time. Once the Android recovery mode appears: 
  3. Scroll down with the Volume Down key and highlight: wipe data / factory reset and confirm with the power key.
  4. Scroll down with the Volume Down key and highlight: Yes---delete all user dats and confirm with the power key.
  5. Reboot by short pressing the power key when the wiping is completed

Method 2

Otherwise, for cases where you have access to your Galaxy Neo but wishes to reset it, follow the steps below.

  1. Tap Settings
  2. Tap General > Tap Backup and reset
  3. Tap Factory data reset
  4. Tap Reset device
  5. Delete all

 

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