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Wi-fi Unable to connect to Motorola E Hotspots

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by (Expert) (43.7k points)
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1 Answer

by (Expert) (43.7k points)
0 votes

​Do the follow on your android phone

  1.  Press the Home Key > Menu Key > System settings > Wi-Fi.
  2. Slide the Wi-Fi switch to the ON position.
  3. Tap the Wi-Fi network name and then tap Forget

And then reconnect again

  1. Press the Home Key > Menu Key > System settings > Wi-Fi.
  2. Slide the Wi-Fi switch to the ON position to turn on Wi-Fi
  3. Tap a network name to connect to it
  4. If the network is secured, enter the password and tap Connect.

If still Unable to establish connection with the phone.

  • The wireless network may not be in range or has too of a weak signal to provide a successful connection. Check the signal bar to ensure you have strong connection.
  • Re-enter the key on the device to match the key configured on your phone. Make sure that the encryption type and security settings match on the device and your phone.
  • If WPA2 PSK encryption is in use, check that the key configured on the device matches the key entered on the phone.
  • "Forget" the connection. This will clear the connection and allow you to reinitialize with the your phone.
  • Turn off the connection from your device, turn the phone connection off. Turn back on your device first, then wait for 1 minute and then turn on and enable your hotspot to your phone.

Connection keeps dropping

  • Make sure your WiFi sleep policy isn't timing out prematurely on your device. (Found under the Mobile Hotspot settings > Inactivity timeout)

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