New user registration have been temporarily suspended due to bad bots attacking the site. Till further notice. Please use the feedback feature for follow ups.

1 Answer

by (Genius) (10.4m points)
0 votes

Hey Pamela, here are steps you can take:

  • Make sure you have the correct date settings
  • Make sure you have data connection - if the internet browser or apps like Whatsapp works, then data connection should be good.
  • Clear cache from Google apps like Gmail, Play Store, Google Play store
  • Remove and add the Google account again. If it is a primary account, you will have to add a secondary email before you will have the option to remove it.
  • Access the recovery mode/menu and wipe the entire system's cache partition
  • In the extreme, you may have to backup all and perform a hard reset - provided non of the above resolved the issue.

Related questions

SA Tech Help Q2A, where you can ask any question and receive answers from other members of the community'. SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more. All is completely free of charge. ... Do also NOTE that this website is a third party not directly affiliated with any company for which we offer support. If you not satisfied with the provided answer to your question' please use the reply/comment button below the answer section to request further assistance' You might want to add more info to support your question if necessary.
add
...