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The TV is loading and get the blue screen with the loading showing its loading and does not move beyond this point. Can I do a factory reset on the TV as the Source button pressing 2580 does not get me to the menu.

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by Genius (54,010,050 points)
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This usually means the self-diagnostic system has detected a problem and the unit may need to be serviced. In some cases unplugging the power supply from the unit and waiting for a few minutes before re-plugging the unit in again may correct the problem.

If the above solution does not fix this problem' please contact Sinotec service center for further assistance regarding product part, accessories and service: Tel: 011-3573777; Email: parts@cntronics.co.za

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