Welcome SA Tech Help.

1 Answer

by (Genius) (10.4m points)
selected by
0 votes
Best answer

Hey Lungile - What error message are you getting. The common issue could be that the ATMs you have been at do not have the necessary bank note denominations to tender the sent amount - an example would be if you were sent R540 and trying to withdraw that from an ATM that is without R10 or R20 bank notes. Be be advised that you can have your sender cancelling the transaction from their end  and resend it afterwards (with a modified amount if necessary - a series of 50s and 100s is recommended as ATMs hardly have 10s & 20s these days. Also make sure you are entering the voucher correctly and fast. Let us know if you still need help or reply with the error message you are getting below.

Related questions

SA Tech Help Q2A, where you can ask any question and receive answers from other members of the community'. SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more. All is completely free of charge. ... Do also NOTE that this website is a third party not directly affiliated with any company for which we offer support. If you not satisfied with the provided answer to your question' please use the reply/comment button below the answer section to request further assistance' You might want to add more info to support your question if necessary.