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by (Genius) (10.4m points)
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Can you kindly comment below with a bit more details on the exact screen you are on. Confirming whether you mean that the phone automatically boots into the recovery mode when powered on.

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The phone automatically boots to recovery mode when I power it on even if I press the reboot option it still goes back there. ..I tried wiping all data and cache but no difference. ..I cant switch it on normal mode
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by (Genius) (10.4m points)
Power it on with the Volume Down key held down to try and disturb the recovery mode key combination as it sounds like your Volume Up key is stuck pressed. Let us know what you get.
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by (Genius) (10.4m points)
Do both Volume keys navigate properly through the recovery menu? It may be necessary to take it apart and flush it with electronic cleaning liquid (like the blue methylated spirits) and dry it with a dryer is available. Tutorial here http://www.satechhelp.co.za/1311/Vodafone-Vf685
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Ok thank you will try that

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