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FNB eWallet service not available

in Internet Banking
by (Genius) (10.4m points)
0 votes
I am dialing the *130*277# to buy prepaid airtime and I get a message telling me that the service is currently not avalable due to routinal maintenance and that I should try again later. Does anybody know when the service will be back online. What do they meam by 'later'.
This has been going on from Friday evening

1 Answer

by (Genius) (10.4m points)
0 votes
Best answer

Ah it is back online now (as of 21/09/15) but it may have remained offline for over 5 hours. I understand that banks normally performs scheduled maintenance work on Sundays and after midnight during weekdays but I just expected, as it is common with other companies, that they disclose the estimated time (e.g 3PM to 23PM) and tweet updates if necessary on Twitter :)

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