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by Genius (51,747,860 points)
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Hello

Please confirm the following 

  1. Check if the SIM card is detected
  2. Check IMEI number Dial *#06#
If the above are confirmed "working correctly " then please test the SIM card on are another phone and let us know. 
by Genius (51,747,860 points)
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If the SIM card is not working on the other phone then i suggest you buy a new SIM card and do a SIM swap.

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