0 votes
73 views
in Image Mobile by Genius (54.9m points)
My phone was reset to factory default and now it keeps telling me that gmail had stopped working and it won't go further than initially setting up the phone. It goes as far as set date and time.
by Master (925k points)
Is that image mobile rio or frio? Please see the comment by JP below for a possible solution.
by Genius (54.9m points)
Image mobile rio
by User (100 points)
Solution:
1.Press and hold the home key until google appears.
2.Search for gmail, log in and update if the option appears.
If not, go back and search play store and update gmail as well as google services.
Note: your phone will switch back multiple times back to initial set up pages. Repeat first step as it takes you back to google and play store.
3.After these steps are done you can go back to initial setup. You should be able to move forward.

1 Answer

0 votes
by Genius (54.9m points)
 
Best answer
Hello

Please See the comment by JP above this answer box for a solution. let us know should you need more assistance.

Related questions

+1 vote
1 answer 412 views
+1 vote
2 answers 75 views
asked Apr 7 in Image Mobile by anonymous
0 votes
1 answer 719 views
asked Sep 5, 2017 in Phones and Tablets by Dullah478 (Contributor) (2.2k points)
+1 vote
1 answer 108 views
0 votes
1 answer 1.4k views
asked Aug 6, 2017 in Other by Skittzo

12.9k questions

12k answers

4.8k comments

8.7k users

SA Tech Help Q2A, where you can ask any question and receive answers from other members of the community'. SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more. All is completely free of charge.
...