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why does my sinotec m735 switch off when i answer my calls

in SINOTEC
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by (Genius) (10.4m points)
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Hey Keletso, this may be owing to a buggy 'Dialer/Phone" app. Navigate to Settings > Apps > All > Dialer/Phone > clear data & cache... You will then retry taking apps calls and observe. If the issue persist, then it may be a issue with a defect battery of just a loose connection as the calls requires more power than when the tab is on stand-by. I once disassembled a similar model for to replace a charging point but it could be over 4 months and hence I do not clear recall if the battery cable was soldered onto the main board or is used a connector/plug. Let us know if clearing cache does not work.

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