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My mobicel phone was reset to factory default and not it wants a previous email account.

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by Genius (55,121,340 points)
 
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Hello

The instructions to this problem differs from phone models to phone models. Please comment your mobicel phone model below this answer box so that we can provide you with the right solution for your phone model.
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I forget my password for mobicel phone, model astro, 357128096692866
by Genius (55,121,340 points)
Here are the instructions on the link below for your Mobicel astro.
https://satechhelp.co.za/29644/how-to-hard-reset-mobicel-astro?show=29644#q29644

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