Hi SA TECH HELP,
I followed the instructions on the link, however it is now stuck on the powered by android screenshot. Uhm before I encountered the problem with the phone not switching on it would send messages saying unfortunately all applications have been stopped. uhm and yes the back of the phone does get hot which did worry me previously but didn't pay much attention to it. However as I said early that after following the link the phone is now stuck on the powered by android screen.