Welcome SA Tech Help, Questions are normally answered in less than 10 minutes
My phone requires me to enter privacy protection password to unlock it, please help I cannot access my phone anymore

1 Answer

by (Genius) (10.4m points)
selected by
0 votes
 
Best answer
Flash in a new ROM using SP Flash Tool and the PPP will be cleared. First enter 123456 and observe - if that does not work, proceed to flash the ROM/firmware according to the video here:

http://www.youtube.com/watch?v=lSQQ69Hj6xk
0
by
I followed your instructions, however you failed to mention that the USB Debugger must be active on the phone. As I am unable to access the phone I cannot activate the Debugger function. Do you perhaps have any advice for me on this?
0
by (Genius) (10.4m points)
Hey Manpan136, SP Tool should not require USB Debugging as you are to flash the phone while it is in off mode. Could it be the video a linked to above that suggest that USB Debugging should be on?

Related questions

Welcome to SA Tech Help your go-to destination for top-notch technical support and solutions. Our expert team provides comprehensive assistance and troubleshooting for a wide range of devices, including mobile phones or tablets, laptops, and more. Home Appliances. Financial institution such SASSA, ABSA, Capitec, FNB, Standard Bank, Nedbank and more. automotive-spares for vehicle maintenance and care. Cash Registers, Printers, Television. With step-by-step guides, tutorials, and reliable tips, we help you resolve common device/appliances issues efficiently. Trust SA Tech Help for reliable, efficient, and effective support for all your tech needs. Get the help you need today! Keywords: technical support, solutions, troubleshooting, guides, tutorials, device issues, reliable, efficient, effective support, tech support. For Free and No subscriptions.
SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more.
add
...