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Hey - What kind of failure are you running into? Please comment below with a bit more details and we will gladly assist further. There is otherwise a hard reset procedure perfomed through the external hardware keys here
https://satechhelp.co.za/index.php?qa=68&qa_1=how-do-i-hard-reset-my-zte-v795
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My ZTE V957 does not show any reset menu,it shows an animation
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Hi Puseletso
Sorry for the delayed reply
When the animation screen is displated, try to short press the Power button or the Volume up button and see if you do not get the Android System Recovery Menu.
Factory rest

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