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How to hard reset this model.
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Turn the Alcatel One Touch 4007X off

  • > Press and hold both Volume Up and the Power button at the same time
  • > A recovery menu appears
  • > Scroll to Wipe data/ factory reset 
  • > confirm with the Power button
  • > Scroll to Yes delete data > confirm with Power button
  • > Select and confirm Reboot now.  The OT 4007X should be reset now.
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