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sim2 on verssed motion E1 doesn't work

in Vodacom-RSA
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My tablet doesn't recognise sim2 so I was wondering what could be the problem. Please help

1 Answer

by (Genius) (10.4m points)
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Hi. Assuming you have tried several SIM cards with no success. I will need you to take a close look into the SIM slot in question and see if you can see all the 6 gold metal heads - check if any looks bent or broken. Unfortunately, the SIM chip on the motherboard tend fail without necessarily a fault on the user's part. If you can still see all the metal goldish heads, then you can return the tablet to your retailer (CNA/Edgars) for a free service or replacement under a failed-in-warranty.

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