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E-wallet money print out slip says- WE ARE UNABLE TO HELP YOU NOW.

in Internet Banking
by (Genius) (22.5m points)
0 votes
587 views
It says there is no active pin for this wallet. Please dial *120*277# from your cellphone to get  a temporary pin. I'm surprised because I have done that. What is wrong with E-wallet?

1 Answer

by (Genius) (10.4m points)
0 votes
 
Best answer

Hi. This will normally happens if the code you are trying to use was generated more than 30 minutes ago. Generated eWallet codes are valid for 30 minutes, after which you will have to generate a new. Remember that if you with your eWallet in part, you will have to generate a new code to withdraw the reset.

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