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by (Genius) (22.5m points)
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Forgot password
Forgot patern lock
Phone frozen.

Most of AG smartphone are using the same method of hard resting' please refer to the steps below

1. Turn the AG smartphone off
2. Press and hold both the Volume Up and Power keys until you get the usual.
with the "Recovery mode =>" in grey
3. Release both keys when you see it thus
The Android robot appears with Chinese characters at the bottom
4. Short press the power button to display the Android System Recovery menu
With the recovery menu displayed - scroll down using the Volume down key and highlight "Wipe data/factory reset"
5. Short press the Volume Up key to confirm selection
6. Again scroll down using the Volume down key and highlight "Yes --- delete all user data"
Wait until you see "Data wipe complete"
With the "Reboot now" highlighted - Short press the Volume Up key to reboot/restart the AG smartphone.
NOTE: If the Volume up and the power button does not do' switch off your AG phone And press the Volume down together with Power Button and then follw the instructions from step 3.

Please comment below if you need further assistant.
by (Master) (909k points)
The 4010 sp flash tool error means The blocks map in the scatter file does not match the device’s partition sizes. Please confirm if you are flashing your phone with a correct firmware. Where did you get that firmware.
by (Master) (909k points)
I presume it is not a full software file i received where can i get the full firmware? Please
Thanks do not have that cards so unable to pay
by (Genius) (22.5m points)
There are many payment methods here https://www.saroms.co.za/payment-methods/ you can even buy them airtime.

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