Welcome SA Tech Help, Questions are normally answered in less than 10 minutes

AG Chrome Go-Tab commonly reported problem(s) - review

in AG Chrome Go-Tab
by (Genius) (10.4m points)
0 votes
1.5k views

1 Answer

by (Genius) (10.4m points)
edited by
0 votes
 
Best answer

We found out that the no command screen may also be caused by corrupt firmware and not hardware. Go here: http://www.satechhelp.co.za/6108/Flash-Firmware-Ag-Chrome-Tab for the recourse thereto.

AG Chrome Go-Tab and stuck Volume Up (Serious issue)
We have had at least three users reporting the AG Go-Tab to be booting into the recovery mode by itself when power on as normal. The first time this was presented before, we went all to try and troubleshoot and hopefully have the issue resolved. The results were that, the Volume key/channel proved be stuck (more electronically than mechanical), resulting in the tablet defaulting to the Android System recovery mode when power up. The only available option for you at the moment is to take the AG Chrome device via your retailer (e.g Pep Store) who will then have it sent to one of AG Mobile's workshops for service. You can alternatively contact AG Mobile's customer care directly by phone at 0861 24 33 33 and have it sent to them your self.

We can also hope that this may help in getting AG Mobile to arrange a recall where necessary - Service for an issues such as this should be free if still within the warranty period otherwise.

Related questions

1
keyboard_arrow_down
Welcome to SA Tech Help your go-to destination for top-notch technical support and solutions. Our expert team provides comprehensive assistance and troubleshooting for a wide range of devices, including mobile phones or tablets, laptops, and more. Home Appliances. Financial institution such SASSA, ABSA, Capitec, FNB, Standard Bank, Nedbank and more. automotive-spares for vehicle maintenance and care. Cash Registers, Printers, Television. With step-by-step guides, tutorials, and reliable tips, we help you resolve common device/appliances issues efficiently. Trust SA Tech Help for reliable, efficient, and effective support for all your tech needs. Get the help you need today! Keywords: technical support, solutions, troubleshooting, guides, tutorials, device issues, reliable, efficient, effective support, tech support. For Free and No subscriptions.
SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more.
add
...