Welcome SA Tech Help.

1 Answer

by (Genius) (10.4m points)
0 votes

Hi. Some if not all AG Chrome Selfie units have a recovery menu bug making it impossible to reset the device to its factory settings. The best you can do is to take it to your retailer (the store your purchased it from) or contact AG Mobile directly to have it booked for a firmware/ main software reload. Also, if you know a friend with the same model, we may be able to try and take a backup of it.

Related questions

SA Tech Help Q2A, where you can ask any question and receive answers from other members of the community'. SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more. All is completely free of charge. ... Do also NOTE that this website is a third party not directly affiliated with any company for which we offer support. If you not satisfied with the provided answer to your question' please use the reply/comment button below the answer section to request further assistance' You might want to add more info to support your question if necessary.