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How to hard reset the Mobicel METRO?

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How do I bypass the pattern lock which cannot remembered?
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Hi. Do the following (After the reset you will need to re-setup the Mobicel METRO). If the below steps do not help, then you will need to resort to this here (you need access to a computer for that).

  1. Turn the Mobicel METRO off
  2. Press and hold both Volume down and the Power button until you see a triangle with an exclamation mark
  3. Then click the Volume Up to display the recovery menu
  4. Scroll down to Wipe data/factory reset using the Volume down key
  5. Confirm the selection using the power button.
  6. Scroll down to Yes - delete all user data
  7. Confirm with the power button
  8. Wait until the Wiping is completed
  9. Click the power button to reboot

answered by Guru (1.4m points)
edited by

If you are not satisfied with the solution above' please post a new question HERE' HOPEFULLY your questions should be answer in less than 5 minutes. Please NOTE that we are not directly/officially attach/connected to any organization/company/product that we offer support for.

6Comments
asked May 12, 2016 in Mobicel Metro 2 by Mpumi push to talk
asked May 21, 2016 in Mobicel by anonymous Wat if it only give you no answers wat do u do
commented by User (1.3k points)
i did all that and now its asking for a password and i dont now what it is plzzzzz help man i just bout his phone
commented by Genius (33.6m points)
Privacy Protection Password? Are you sure you have a Mobicel METRO? Or it is Metro 2?
commented by User (100 points)
i can't hard reset mobicel metro
i tried everything, volume up . volume down , power button to appear menu in hard reset,
but not working
https://snag.gy/bTR8W0.jpg

Software Reloading

We offer software reloading to both smart phones, tablets and selected feature phone with corrupted firmware (freezing or hanging on the logo or malfunctions during use - or if infected by virus, malware or adware), forgotten security credentials like Privacy Protection Password, Last synced Google Account and Lock codes. From as little as R100.

OPTION 1: REMOTE/ONLINE-BASED RELOADING

If you have access to a computer with internet, we can reload the software for you remotely. Payment should be made prior to the software rework. NB. Please go through the below requirements You need to be willing to pay the R100 into an account we provide You need to have access to a computer Your computer need to have access to the internet for remote connection and download of necessary files Payment to be made before hand For assistance with resetting lost or forgotten locks, we will need you to provide us with the device's IMEI as well If you meet the above terms, then please Contact Us to book a remote flashing. Please include the model of your your phone and the reason for flashing need. We can also provide you with our Whatsapp number if you can access that from another phone.

OPTION 2: SERVICE CENTER-BASED RELOADING

If you do not have access to a computer, we could send our courier to come and collect the phone/tablet from you at an extra fee - we then reload the software and send it back to you. We will need the shipping fee of about R150 paid in as a down payment. If you are OK with the above, then please Contact Us to book a service-center based flashing. Please include the model of your phone and the reason for flashing need.

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