New user registration have been temporarily suspended due to bad bots attacking the site. Till further notice. Please use the feedback feature for follow ups.
As soon as it is done with the start up loading and homescreen, it displays "App error 523 Reset". What are  my options. When I click 'Reset' it boots - fully load again and bring the same error message.

1 Answer

by (Genius) (10.4m points)
+1 vote
 
Best answer
Hi.

1. Download and install the Blackberry Desktop Manager

2. Lauch the BB Desktop Manager and connect you Blackberry device without the battery and wait

3. Install the battery when prompted to do so

4. Input the wrong code/password three more than 10 times

5. The Blackberry device will begin to format/wipe all data and restore factory defaults

The phone should then load up normally after a reboot.

Related questions

SA Tech Help Q2A, where you can ask any question and receive answers from other members of the community'. SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more. All is completely free of charge. ... Do also NOTE that this website is a third party not directly affiliated with any company for which we offer support. If you not satisfied with the provided answer to your question' please use the reply/comment button below the answer section to request further assistance' You might want to add more info to support your question if necessary.
add
...