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What could be the possible of my Bold 9700 to work intermittently - could it have failed or it is a software issue.

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Hi. This is very common with the Blackberry Bold 9700 and the is commonly a motherboard issue as opposed to the trackpad itself. It is unlikely that it a software issue either. There exist the following DIY fix though:

Try an wedge the trackpad connector with a thickpad for extra pressure and observe.

Hope this helps.

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