How to perfom a SIM swap on CellC RSA?

Question

I blocked my PUk. How do I swap it for a New one as I am told this one is dead.

Answer 1

Hi. 

1. Purchase a new SIM card.

Note: Do not RICA your New SIM card.

2. Prepair the following

• Your ID number
• 3 numbers you frequently called
• The new SIM card's Serial number (normally starts with 89)
• You last recharge Amount, date and balance

3. The proceed to call 084 140 from another cell number/phone (calling from a CellC phone will be free of charge)

Do note that you will gain all the benefits you had accumulated on the previous SIM card.