To regain access to your MTN Steppa Android Smartphone, you need to reset it to its factory defaults. To do this, follow the foregoing steps.
- With the MTN turned off, press and hold both the Volume Up key + Power button (both at the same time) until you see the Android robot - a Recovery Menu should then display
- From that Recovery menu, scroll (using the Volume buttons) and select "Wipe Data/Factory reset" and follow the on-screen instructions to complete the reset
- At reboot, you will have the liberty to setup your MTN Steppa afresh