Welcome SA Tech Help.

1 Answer

by (Genius) (10.4m points)
selected by
0 votes
Best answer

Hi. The Gmail email login prompt is there as an alternative way to regain access to your phone. You do not have to send any email at all - you simply have to enter the email address and password used to setup the phone when you first got it. If you have forgotten your protection PIN/Password, then you most likely have to hard reset your device. Especially if you had not associated any Gmail account with the phone when you first bough it or if you no longer remember the Gmail email and password you used. Confirm your model number and we will try and walk you through the reset. Are you sure your phone is a Vodafone Smart First 6 - I ask because the hard reset procedure differs from model to model.

Related questions

SA Tech Help Q2A, where you can ask any question and receive answers from other members of the community'. SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more. All is completely free of charge. ... Do also NOTE that this website is a third party not directly affiliated with any company for which we offer support. If you not satisfied with the provided answer to your question' please use the reply/comment button below the answer section to request further assistance' You might want to add more info to support your question if necessary.