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Hi. The following applies to your case

  1. This is the same as the Anti-theft lock
  2. http://satechhelp.co.za/6970/Forgot-Privacy-Protection-Password
  3. You need to have the phone's main software  to try and clear this
by (Genius) (10.4m points)
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help me with my antitheft password pls
forgotten anti-theft password mobicel vivo
I forgot my privacy password for my mobicel vivo

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