Welcome to SA Tech Help
You need your PUK (PIN Unlock Key) if you ever block your 4 degit SIM card PIN, but unfortunately, obtaining the 8 degit PUK using the Vodacom's 111 self service is quite tricky as of November 2015 - yes I think it is a system error that they are not aware of. Scroll down to the answer section for steps you are to follow to successfully avail your SIM card's PUK.
in Vodacom-RSA by

1 Answer

0 like 0 dislike
Best answer
  1. From a Vodacom phone (preferably as it is free) - dial: 111 and listed to the Voice prompt
  2. Press 1 for assistance with another number when prompted to
  3. Enter number you need to be assisted with when prompted to. This is where process gets buggy - just keep on holding after entering the number
  4. Wait for the 1st set of options - then keep holding for more options when prompted to
  5. Press 1 from the second set of options (Option 1 it a group about SIM swap, PUK, etc)
  6. Press 2 for PUK from the set of options that follows (Option 2 is all about the PUK)
  7. Enter  the number you require the PUK for (yes again sadly)  - listen to it being called out again
  8. Then confirm if the number is correct by pressing # - your PUK will then be called out to you and also be SMS to the number you called from.
by (Genius) (10.4m points)

Related questions

1 answer
1 answer
1 answer
asked Jan 10, 2016 in Vodacom-RSA by Guest (Expert) (59k points) | 322 views
1 answer
asked Feb 7, 2016 in SANSUI eTab 902 VP by Jose Pereira | 203 views
2 answers
asked Apr 16, 2019 in Network Service Providers by anonymous | 121 views
1 answer
SA Tech Help Q2A, where you can ask any question and receive answers from other members of the community'. SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more. All is completely free of charge. ... Do also NOTE that this website is a third party not directly affiliated with any company for which we offer support. If you not satisfied with the provided answer to your question' please use the reply/comment button below the answer section to request further assistance' You might want to add more info to support your question if necessary.