I have a LG phone and it was also blocked when I took out my sim card if I use the webside as mentioned it says my devise is not registered on voda phone protects so why if my phone no was not registered did the app block it I am not willing to lose all my info or willing to pay to get this fixed as it is a Vodacom problem I have photos that I do not want to loose I don't care about the rest and need this app to be opened asap. after phone calls to the help center and even went in to Vodacom shop no one can help just the same story do a factory reset NO I AM NOT GOING TO DO THIS I did try to get in on safe mode but I cant....