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Forgot my vodafone protect pin

in Samsung Galaxy Grand Neo Plus
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I forgot my Vodafone protect pin now my device is locked. how to unlock my phone? my number is 0769861427.Please help!

1 Answer

by (Genius) (10.4m points)
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Hey Norolela, please try and reset your Protect PIN here http://www.satechhelp.co.za/4644/Reset-Vodafone-Protect-Pin-Online-South-Africa and reply back. If unsuccessful, then it may be necessary to reset your Samsung Galaxy Grand Neo to it factory defaults by following the steps here http://www.satechhelp.co.za/1461/Fogot-Password-Samsung-Galaxy-Grand-Neo-Plus to be able to reuse the phone.

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